Your feedback matters We would love to hear your thoughts or feedback on how we can improve your experience! First Name* Last Name* Email Address* Contact Number* Room details Room type* Premium RoomExecutive SuiteDeluxeOne-Bedroom LoftTwo-Bedroom Loft Room number* Check-in date* Check-out date* Primary reason for staying at PonteFino Hotel* LocationComfort & LeisureCorportate AccreditationOthers Where did you hear about us* Friends & FamilyTravel AgentCorporate AccountWebsiteWalk-inDigital (FB/IG/Google)Partner Ads (PAL/BPI/BMW/Tourism)Others How did you book your stay with us* Directly through our websiteWalk-inMobileThrough a travel agencyOnline booking websiteCompany/group reservationOthers Reservation process and facilities Reservation and arrival Reservation experience* Above expectationAs ExpectedBellow Expectation Effiency of check-in & check-out* Above expectationAs ExpectedBellow Expectation Concierge and luggage assistance* Above expectationAs ExpectedBellow Expectation Rooms Cleanliness* Above expectationAs ExpectedBellow Expectation Comfort & layout* Above expectationAs ExpectedBellow Expectation Maintenance & condition* Above expectationAs ExpectedBellow Expectation Pool and fitness facilities Cleanliness* Above expectationAs ExpectedBellow Expectation Comfort & layout* Above expectationAs ExpectedBellow Expectation Selection of equipments* Above expectationAs ExpectedBellow Expectation Employees Warm, friendly, and accommodating* Above expectationAs ExpectedBellow Expectation Helpful and knowledgeable* Above expectationAs ExpectedBellow Expectation Well-presented and professional* Above expectationAs ExpectedBellow Expectation Based on this experience, how likely are you to recommend or return to PonteFino Hotel* DefinitelyMaybeNever Message I agree to the privacy policy of PonteFino Hotel.
